Pickr Privacy Policy

Effective Date: October 30, 2025
Last Updated: October 30, 2025

Your privacy matters to us. This Privacy Policy explains how Pickr ("the App", "we", "us", or "our") collects, uses, and protects your personal information. It also explains the choices you have about your data when using the App.By using the App, you agree to the collection and use of information as described in this Policy. If you do not agree, please do not use the App.1. Information We Collect
We collect only the information that helps the App function properly and improve your experience. This may include:

a. Images You Upload
When you use the App to analyze a fruit or vegetable, you may upload or capture a photo. These images are processed by our AI systems to provide ripeness estimates.
• Images may be temporarily stored for processing and improvement of the App's performance.
• Unless otherwise stated, images are not permanently linked to your identity and are deleted after analysis or after a short retention period for system optimization.

b. Device and Usage Information
We may collect non-personal information automatically, such as:
• Device type and operating system
• App version
• Language and region settings
• Anonymous usage statistics (e.g., number of scans, session length)

This helps us maintain and improve the App.

c. Optional Information
If you contact us (for support, feedback, etc.), we may collect your email address and the information you provide so we can respond.2. How We Use Your Information
We use collected information to:
• Operate and maintain the App
• Provide and improve AI-based image analysis
• Fix bugs, enhance performance, and develop new features
• Respond to user inquiries and provide customer support
• Comply with legal obligations when required

We do not sell your personal data.3. How Images Are Processed
The App uses third-party AI technology to analyze photos. When you upload an image, it may be securely transmitted to a cloud-based service for processing.
• Images are processed only to generate ripeness estimates and improve the App.
• We do not use your images for advertising or unrelated purposes.
• We take reasonable technical and organizational steps to ensure images are protected during upload, transmission, and processing.4. Sharing of Information
We may share limited data in the following circumstances:
• Service Providers: With trusted partners who help us operate the App (e.g., AI processing, analytics, or hosting), under confidentiality agreements.
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: If the App or its assets are sold or transferred, data may be included as part of that transaction, but your privacy rights will continue to be protected.

We do not share your personal data with advertisers or marketers.5. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy:
• Uploaded images are usually deleted shortly after processing.
• Device and usage data may be retained longer for analytics and security purposes.
• Support or contact information may be retained as long as needed to manage our communications with you.

You can request deletion of your personal data at any time (see Section 8).6. Security
We use appropriate safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security of your data.7. Children's Privacy
The App is not directed to children under the age of 13 (or the minimum age required in your country). We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us, and we will delete it promptly.8. Your Rights and Choices
Depending on your location, you may have rights under privacy laws such as Canada's PIPEDA, the EU's GDPR, or California's CCPA. These may include:
• The right to access and receive a copy of your personal data
• The right to request correction or deletion of your information
• The right to restrict or object to certain processing
• The right to withdraw consent at any time

To make a privacy-related request, please contact us at [email protected]. We'll respond within a reasonable timeframe.9. International Users
The App is operated from Canada, but we may process information using servers or service providers located in other countries. By using the App, you consent to your data being transferred and processed outside your country, where privacy laws may differ but will still be protected as described here.10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in the App or in privacy regulations. If we make significant changes, we'll update the "Effective Date" above and may notify you in the App. Continued use of the App means you accept the updated Policy.11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you'd like to exercise your privacy rights, please contact us at:
Email: [email protected]

By using the App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.